SCICONCARE™ – Terms & Conditions (Aerostorm only)
SCICONCARE™ – 5 Year Protection (Aerostorm only)
Terms & Conditions
1. Overview
Scicon Sports offers SCICONCARE™ – insurance for scratches and crashes, providing a one-time replacement within 5 years of purchase. Customers can opt-in for SCICONCARE™ at checkout for a AUD 25 fee, ensuring peace of mind against accidental damage and scratches.
2. Eligibility
- Available for customers who select SCICONCARE™ at checkout on SCICONSPORTS.COM.
- Covers one replacement per purchased pair of SCICON eyewear.
- Each eyewear must have its own SCICONCARE™ plan – coverage is limited to a single pair.
- Valid for 5 years from the original purchase date.
- The replacement request must be submitted by the original owner with proof of purchase (order confirmation or order number).
- SCICONCARE™ is non-transferable and applies only to the eyewear for which it was originally purchased.
3. What’s Covered
- Accidental damage: Breakage due to crashes, falls, or impact.
- Scratches: Lens scratches affecting visibility and performance.
4. What’s Not Covered
- Lost or stolen eyewear.
- Cosmetic damage that does not affect performance.
- Intentional damage or misuse.
- Damage caused by unauthorized repairs or modifications.
- Optical inserts or prescription lenses.
5. How to Claim
- Contact Scicon Sports Customer Support with your order details.
- You may be required to ship back the damaged eyewear for verification before a replacement is processed.
- The customer is responsible for both return shipping costs (if applicable) and the shipping and handling cost of the replacement item.
- Once the damaged eyewear is received and verified, Scicon will process the one-time replacement.
6. Additional Terms
- Scicon reserves the right to approve or deny claims at its discretion.
- The replacement item will be the same model or a similar model if the original is unavailable.
- The replacement product is not eligible for another SCICONCARE™ claim.
- SCICONCARE™ cannot be transferred to another individual or another eyewear product.
- If the original eyewear is returned for a refund, the SCICONCARE™ fee is non-refundable.
- SCICONCARE™ does not cover multiple eyewear pairs — each pair must have its own plan.
- Scicon Sports reserves the right to update or discontinue this offer at any time.
By selecting SCICONCARE™ at checkout, you agree to these terms and conditions.